If You Can’t browse the web on any devices
If
 all your devices, laptops, mobile phones, tablets, are connected to the
 WiFi just fine, but have no Internet access, the problem might be your 
network hardware or the network itself. Try the solutions below to fix 
it: 
- 
Restart your modem, router and your devices
1) Remove the power cord and the batteries (if there are any) from your modem and router.
 
 2) Wait for at least 30 seconds after the light goes out. Then plug the modem in.
 
 3) Wait for another 60 seconds, then plug your router in.
 
1) On your keyboard, click the 
Start button and 
Restart.
 
 

 
 2) After your PC restarts, follow the path: click the Start button > Settings > Network & Internet > WiFi (on the left side of the pane). Select the network connection you have and click Connect.
 
  
 
 If the problem persists, try contact your network provider or the manufacturer of your router.
 
Can browse the web on other devices but not on the laptop
1) On your keyboard, press the Windows key and X at the same time, then click File Explorer.
 
 
 
 
 2) In the address box, type in 
C:\Windows\temp and press
 Enter. 
 
 
 
 3) If you’re prompted about administrator permission, click
 Continue. 
 
 
 
 
 4) You’ll see many temp files here in this folder. Press
 Ctrl + A at the same time to select all the files, then right-click and click
 Delete. 
 
 
 
 5) Now, re-connect to the network. See if the problem persists.
 
1) Right-click the network connection icon at the bottom right corner and click Open Network and Sharing Center.
 
  
 2) 
Click Change adapter settings.
 
 
 3) Right-click your WiFi adapter and click Properties.
 
  
 
 4) Select
 Internet Protocol Version 4 (TCP/IPv4) and click 
Properties.
 
 
 
 
 5) Click 
Obtain an IP address automatically.
 
 
 
 
 6) If you still can’t connect to the internet, select 
Use the following DNS server addresses and fill in the address like the screen shot below:
 Click OK.
 Click OK.
 
 
- 
Run Commands in Command Prompt
1) On your keyboard, press the Windows key and X at the same time, then click Command Prompt (Admin).
 
  
 
 When prompted about the administrator permission, click 
Yes.
 
 
 2) In the command prompt window, type in the following commands. Press 
Enter after each command.
ipconfig/flushdns
nbtstat -R
nbtstat -RR
netsh int ip reset c:\resetlog.txt
netsh winsock reset
  
 
 You may need to restart your computer for the changes to take effect.
 
 3) R
ight-click the WiFi connection icon at the bottom right corner and click Open Network and Sharing Center.
 
 
 
4) 
Click Change adapter settings.
 
  5) Right-click your WiFi adapter and click Disable. Wait for a while. Right-click your WiFi adapter and click Enable.
5) Right-click your WiFi adapter and click Disable. Wait for a while. Right-click your WiFi adapter and click Enable.
 
  
 
If the above methods don’t help, we highly recommend you update your network adapters’ drivers.
If you don’t have the time, patience or computer skills to update your drivers manually, you can do it automatically with Driver Easy. 
Driver
 Easy will automatically recognize your system and find the correct 
drivers for it. You don’t need to know exactly what system your computer
 is running, you don’t need to risk downloading and installing the wrong
 driver, and you don’t need to worry about making a mistake when 
installing.
You can update your drivers automatically with either 
the FREE or the Pro version of Driver Easy. But with the Pro version it 
takes just 2 clicks (and you get full support and a 30-day money back 
guarantee):
1) 
Download and install Driver Easy.
2) Run Driver Easy and click the 
Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
3) Click the 
Update
 button next to the flagged network card driver to automatically 
download and install the correct version of this driver (you can do this
 with the FREE version).
Or click 
Update All to 
automatically download and install the correct version of all the 
drivers that are missing or out of date on your system (this requires 
the 
Pro version – you’ll be prompted to upgrade when you click Update All).

 
 
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